Introduction & Acceptance of Terms
Welcome to suka cuci, an online gaming platform operating under the brand name sukacuci.pro. These terms and conditions constitute a legally binding agreement between you ("Member" or "User") and suka cuci ("Platform", "Us"). This document governs your entire relationship with our platform, including access to games, use of funds, account management, and all interactions with our team.
By accessing sukacuci.pro, downloading our mobile app, or registering as a member, you confirm that you have read, understood, and agreed to fully comply with these terms and conditions. If you do not agree with any part of this document, you are not permitted to use the suka cuci platform.
Suka cuci reserves the right to update or modify these terms at any time. Changes take effect immediately upon being posted on the website. Continued use of the platform after any changes constitutes acceptance of the updated terms.
Member Eligibility
To be eligible to register and use the suka cuci platform, you must meet all of the following requirements:
- At least 18 years old on the date of registration.
- Being resident in or located within a geographic region permitted by the platform.
- Not on the list of individuals prohibited from using online gambling services.
- Has full legal capacity to enter into binding agreements.
- Not currently enrolled in an active self-exclusion program on any gambling platform.
Account Registration
3.1 One Account Per Individual
Each individual is only permitted to hold one (1) active account at suka cuci. Holding more than one account — whether under your own name, another person's name, or false information — is a serious violation that may result in the closure of all associated accounts and forfeiture of any funds or wins.
3.2 Accuracy of Information
You are solely responsible for ensuring that all information provided during registration is accurate, current, and truthful. This includes your full name, date of birth, phone number, email address, and bank details. Providing false or misleading information is a violation of these terms.
3.3 Identity Verification (KYC)
Suka cuci implements a Know Your Customer (KYC) process for all members. You may be required to submit a copy of your identity card, passport, or other verification documents. The KYC process is typically completed within 24 hours and must be completed before the first withdrawal can be processed.
3.4 Account Security
You are solely responsible for keeping your username and password confidential. suka cuci will not be held liable for any losses resulting from unauthorized access to your account due to your own negligence. Contact our support team immediately if you suspect your account has been compromised.
Deposit & Payment Methods
Suka cuci accepts multiple deposit methods for the convenience of Malaysian members:
| Payment Methods | Minimum Limit | Maximum Limit | Processing Time |
|---|---|---|---|
| Bank Transfer (FPX) | RM 30 | RM 30,000 | Instant |
| TNG eWallet | RM 20 | RM 5,000 | Instant |
| GrabPay | RM 20 | RM 5,000 | Instant |
| Boost | RM 20 | RM 3,000 | Instant |
| Credit / Debit Card | RM 50 | RM 10,000 | Instant |
Fund Withdrawal
5.1 Withdrawal Process
Withdrawals are processed within 5 to 15 minutes for the majority of requests. Withdrawals involving large amounts or requiring additional security checks may take up to 24 hours. VIP members enjoy prioritised, faster withdrawal processing.
5.2 Withdrawal Requirements
- KYC verification must be completed before your first withdrawal.
- The minimum withdrawal is RM 50 per transaction.
- The maximum daily withdrawal is RM 50,000 for standard accounts.
- Members must complete any bonus rollover requirements before a withdrawal can be approved.
- Withdrawals must be made to a verified bank account in your own name.
5.3 Security Review
Suka cuci reserves the right to conduct additional security checks on any withdrawal request. This is a protective measure to ensure your funds are secure and that no fraudulent activity has occurred. These checks are typically completed within a few minutes.
Bonus & Promotions
Suka cuci offers a wide range of bonuses and promotions to our members. All bonuses are subject to the specific terms stated on the relevant promotions page. The following general conditions apply to all bonuses:
- Welcome Bonus Rollover: 15x (bonus value + deposit) before a withdrawal is permitted.
- Deposit Bonus Rollover: 10x to 20x depending on the promotion type.
- Cashback Bonus: No rollover required, withdrawable immediately.
- Bonuses cannot be transferred between accounts or exchanged directly for cash.
- Suka cuci reserves the right to void any bonus if there is evidence of misuse.
- A member is eligible to claim each type of bonus once only, unless otherwise stated.
Game Rules
All games offered at suka cuci are operated by licensed software providers using certified random number generators (RNG). This ensures every game outcome is completely random and cannot be manipulated by any party, including suka cuci itself.
- The RTP (Return to Player) value for each game can be found in that game's information section.
- In the event of a technical disruption during gameplay, all affected bets will be voided and funds returned.
- All completed game results are final and cannot be disputed.
- Suka cuci is not responsible for any disputed game outcomes on the grounds of "bad luck" or dissatisfaction with game results.
- In the event of a technical error or system failure, suka cuci reserves the right to void any affected games or bets.
Prohibited Conduct
The following activities are strictly prohibited on the suka cuci platform and may result in permanent account suspension or closure:
- Use of automated software, bots, scripts, or any tools that provide an unfair advantage.
- Bonus abuse in a manner that goes against the spirit of the promotional program.
- Identity fraud or use of false documents during the KYC process.
- Attempting to exploit any bugs or technical errors on the platform.
- Money laundering or use of funds obtained through illegal means.
- Participation in any form of player collusion to manipulate game outcomes.
- Challenging, threatening, or harassing suka cuci customer support staff.
- Sharing your account login credentials with another person.
Account Closure & Suspension
9.1 Closure by Member
You may close your account at any time by contacting our customer support team. Prior to closure, any valid fund balance will be returned to your bank account once all conditions are met. Bonuses that have not fulfilled the rollover requirements will not be refunded.
9.2 Closure by suka cuci
Suka cuci reserves the right to suspend or close any account for reasons including, but not limited to: breach of terms and conditions, suspected fraud, money laundering activity, or instructions from legal authorities.
Liability Limits
Suka cuci shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of our platform, including:
- Financial losses resulting from game outcomes.
- Service disruptions due to system maintenance or extraordinary events.
- Any decisions made based on information on our website.
- Unauthorized access to your account resulting from your own negligence.
Suka cuci's maximum liability to any member under any circumstances is limited to the total amount deposited by that member in the 30 days prior to the claim being made.
Privacy & Personal Data
Suka cuci is committed to protecting the privacy and personal data of all members. The collection, use, and storage of your personal data is governed by our separate Privacy Policy. By using our platform, you agree to the collection and processing of your data as described in that policy.
Your personal data is stored using 256-bit SSL encryption and will not be shared with any third party without your consent, except where required by law or the relevant authorities. For more information, please refer to Privacy Policy ours.
Terms Amendment
Suka cuci reserves the right to modify, add, or remove any part of these terms and conditions at any time without prior notice. Changes take effect immediately upon posting on the website. It is your responsibility to review these terms periodically to ensure you remain compliant with the latest version.
Contact Us
If you have any questions, concerns, or feedback regarding these terms and conditions, the suka cuci customer support team is available to assist you 24 hours a day, 7 days a week.
- Email: [email protected]
- Live Chat Support: Available directly within the platform, response time under 2 minutes
- FAQ: Visit our FAQ page for answers to frequently asked questions
These terms and conditions were last updated on January 2026 and is Version 3.1 of this document.